Delivery & Cancellation


DELIVERY

Inside Ringroad Kathmandu:

  • Delivery will be done in 1-2 days of the weekdays from the day of the order is placed. If the total purchase is under Rs.1000, Delivery charge of Rs.80 will be applied. 
  • Our delivery agent is KTM Couriers.

Outside Kathmandu, Nepal:

  • Delivery time will vary depending on the location, from 2-3 days.
  • The locations and the price per kg are:-
  • India – Rs.600/kg

PAYMENT

The Buyer can choose the payment option-

Inside Kathmandu:

  • Direct Transfer*
  • Cash on Delivery
  • Self Pickup (If you wish to visit our physical store in Jhochhen, Kathmandu to pick up your online booking. The booking will last only for 2 days)

Outside Kathmandu, Nepal:

  • Direct Transfer*

*Direct Transfer- When you choose this option you will be emailed our bank details, then you can deposit or online transfer the payment. After the completion of the transaction we will be sending your order for delivery.

CANCELLATIONS, RETURNS & EXCHANGE

Call us 9823633558 or email us at hello@bhavproducts.com for the prompt service regarding your order.

  • Cancellation is accepted before the order is dispatched.

  • But Returns and Exchange will be entertained in 48 hours from the delivery date if the product hasn’t been damaged or used. The purchased good should be in original state (including its packaging and labels), customer in Kathmandu should come to our store at Jhochhen, Kathmandu and produce the bill, after inspection then only we shall take the returns and exchange.

  • For the customers outside valley you should return it within 7 days from the delivery date for exchange.

  • Purchased under SALE or BULK orders won’t be returned or exchanged.